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RAVELLO
SOLUTIONS CLAIMS MANAGEMENT SYSTEM
Ravello also offers the most
complete and flexible claim handling solution in the industry. Developed side
by side with claims professionals, it provides end-to-end processing of claims
from the time of inception until close. Some our key functionality is listed
below:
- Real-time
synchronization exists on all policy related details including assigned
class codes, critical policy dates and flags such as active fraud
investigation and assumed policy
- User configurable
interface allows for extensive self customization of claim system by end
client including but not limited to renaming of fields, adding user
defined fields, workflow changes, user/role changes, etc.
- Very robust fee
schedule engine for medical bill payments
- Built in web
service interface allows for real-time or batch data import, update and
export to virtually any third party data sharing source of ALL claim
related information
- Multiple claim
assignment capabilities including data entry, web site claim entry and web
services or electronic importation of claims
- Loss ratio
reporting
- Facultative
reinsurance with treaty management
- FNOL one screen
entry with policy information retrieval
- Automatic
underwriter notification of missing or incorrect class code assignment at
FNOL entry
- Serious injury flag
for automatic alert to all interested parties
- Full diary engine
provides task assignments and due dates for all users involved in the
claims process
- Detailed time and
expense tracking on all claim activities to allow for claim cost analysis
- Complete claim payment and recovery capabilities
from request, authorization and printing of checks for vendors and
claimant indemnity payments
- Comprehensive claim reserving and tracking of
reserve changes
- Ad hoc reporting allows for all claim related
information to be accessed based on user roles and access level
- Complete tracking of retrospective policies and
retrospective rating calculations
- Detailed flagging capabilities
- NCCI reporting
- Comprehensive vendor management
- Detailed contact management, including witnesses,
vendors, built in three point contact forms, state required forms and
reports including 1099 reporting
- Litigation management
- Configurable workflow defined through the
powerful rules and status engine
- Trust account and excess account banking
functionality and reporting
- Complete knowledge base provides for storage,
search and retrieval of all documents associated with a claim
- Custom templates can be created that merge claim
data with forms to eliminate
double entry for users
- Detailed note and messaging between users
- Email capabilities
- Communication tracking
- Integration with Microsoft Office for one-click
saving of emails, spreadsheets, statements and other documents to a claim
- Powerful management interface allows admin users
to configure labels and menus to align with user types
- Claims are linked to the complete policy details
required for processing the claim as of the date of loss
- Comprehensive search capabilities across all
areas of all claims
- Duplication and fraud detection and prevention
Learn more about our company's
solutions
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